Frequently Asked Questions

- All swimsuits are final sale.- Items can be exchanged for sizing IF they are in stock.
- All sale items are final sale.
- We do not cover postage fees.

- Pickup is in Yaletown Vancouver.
- Vancouver pickup is bi weekly, often within 1-2 days.
- If you order local pickup, please wait for a text or message on details.

All orders are via standard Canadian and US rate.
- All orders will be processed and shipped within 1-3 business days.
- Backorder items can take 1-4 weeks to arrive at our location.
- Serenitynchic is not responsible for lost or stolen items once shipped out.

- Serenitynchic does not provide refunds for items purchased, we are a small boutique and are not ableTo cover the costs associated (please dm sizing questions) 
- We are not responsible on refunding for stolen or lost items